Quick answers
🔄 Restore a purchase
Purchased premium or a subscription on another device?
Go to Settings → Restore Purchases inside the app. Make sure you're signed into the same Apple ID or Google account used for the original purchase.
❌ Cancel subscription
Subscriptions are managed by Apple or Google, not us.
iOS: Settings → Apple ID → Subscriptions
Android: Play Store → Profile → Payments & subscriptions
🗑️ Delete account & data
To delete your account and all associated data:
Email privacy@rashed-tech.xyz with the subject "Delete my account". We'll process it within 30 days.
💳 Refund requests
Refunds are issued by Apple or Google, not us directly.
iOS: reportaproblem.apple.com
Android: Contact Google Play support
Frequently asked questions
Try these steps in order: (1) Force-close and reopen the app. (2) Restart your device. (3) Check for an app update in the App Store or Google Play. (4) Uninstall and reinstall the app. If the issue persists, contact us with your device model and OS version.
If the app uses cloud sync (linked to an account), sign back in to restore your data. If the app stores data locally only, reinstalling will erase it — we recommend always using the account feature if available. Contact us and we'll do our best to help.
We love hearing from users! Email us at support@rashed-tech.xyz with "Bug:" or "Feature request:" in the subject line. Include as much detail as possible — screenshots are very helpful.
Most of our apps offer a premium upgrade or subscription that removes ads. Look for a "Remove Ads" or "Go Premium" option within the app's settings.
Try restoring your purchase: go to the app's Settings and tap "Restore Purchases". Make sure you're using the same Apple ID or Google account you purchased with. If the issue continues, contact us with your receipt or order number.
Each app has its own support page linked from our homepage. You can also email us at support@rashed-tech.xyz — mention the app name in your message.
Get in touch
Can't find your answer above? Reach out through any of these channels: