Support

Focus on making matches near obstacles and the bottom of the board to create cascades. Use boosters strategically on your hardest moves. You can also watch an ad to continue after failing a level.

Go to Settings inside the app and tap "Restore Purchases". Make sure you're signed into the same Apple ID or Google account used for the original purchase.

If your progress was synced to a Rashed Tech account or Game Center / Google Play Games, sign back in to restore it. If the app was storing data locally only, reinstalling will have cleared it. Contact us and we'll do our best to help.

Force-close the app, then reopen it. If that doesn't help, restart your device and check for an app update in the App Store or Google Play. If the issue continues, contact us with your device model and OS version.

Look for a "Remove Ads" or "Go Premium" option in the app's Settings or shop. This is a one-time purchase that removes all banner and interstitial ads permanently.

Email privacy@rashed-tech.xyz with the subject line "Delete my account — Animals Crush". We'll process it within 30 days.